We are always keen to ensure our products and services are of an appropriately high standard and quality. Nevertheless, we cannot gaurantee that we will always get things right.
We attempt to view errors on our behalf as an opportunity to learn and improve, but also as an opportunity to demonstrate our goodwill and integrity. We take all complaints seriously and respond to all in accordance with our policy and procedure which can be found below.
If you have any concerns or complaints, please do not hesitate to contact us.
Download a copy of our Complaints Procedure:
Download the audio version:
0115 970 4811
BILD ACT / RRN TRAINING STANDARDS:
Our training in Positive Behaviour Support and Physical Interventions is RRN Approved and certified through the BILD ACT and UKAS schemes.
TRAINING EVALUATION AND FEEDBACK:
We take feedback about our courses very seriously and understand the preference that feedback to be published independently. That's where Coursecheck comes in; take a closer look at our latest reviews and ratings below:
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