We are always keen to ensure our products and services are of an appropriately high standard and quality. Nevertheless, we cannot gaurantee that we will alwyas get things right.
We attempt to view errors on our behalf as an opportunity to learn and improve, but also as an opportunity to demonstrate our goodwill and integrity. We take all complaints seriously and respond to all in accordance with our Policy which can be found below.
If you have any concerns or complaints, please do not hesitate to contact us.
01159 704 811
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Our physical interventions training courses are accredited through the BILD PITAS scheme.
PITAS/10053 - January 2020
BILD ACT / RRN TRAINING STANDARDS:
We are working with BILD ACT (Association of Certified Training) towards certification of our training as complying with the Restraint Reduction Network (RRN) Training Standards (2019). Certification will be live by the start of October and will be a requirement from April 2020. We are on target to be one of the first organisations to gain certification by the 1st October.
Click here to find out.