NHS Trusts & Security
- RRN APPROVED
- BILD-ACT CERTIFIED
- CROSS-SERVICE TRAINING PROVISION
- TRAINING FOR SECURITY AND CLINICAL STAFF
Overview
We work with some of the largest NHS Trusts and private companies in the UK to deliver training that is certified by Bild-ACT as compliant with the RRN Training Standards where required by the Mental Health Use of Force Act 2018. With violence and aggression a recurring theme of concern, our courses are designed to reduce the risk of harm by focusing on quality of care, de-escalation and self-protection skills. Courses with restrictive physical interventions and clinical holding can be taught bespoke to departmental needs. Our team of highly experienced and competent trainers includes registered nurses, NHS managers and frontline practitioners.
Acute, Mental Health & Learning Disability Trusts
We deliver Bild-ACT certified training compliant with the RRN Training Standards as mandated by the Mental Health Use of Force Act 2018. Courses aim to equip staff with primary, secondary and tertiary strategies to support people who display behaviours that put themselves or others at risk of harm. Teaching the least restrictive option and practical strategies to minimise harm, the focus is on improving quality of life for both patients and staff to reduce the risk of violence & aggression.Community Services & Outreach
We offer a range of training courses aimed at equipping staff with the knowledge and skills to understand behaviours of concern and manage them safely. With a focus on promoting quality of life, we aim to equip staff with the confidence and knowledge to support people in a safe and effective way that meets all national legislation and guidance.Ambulance & Transport
With a focus on keeping everyone safe, our courses develop understanding of the factors that influence behaviour and the impact of behaviour of concern on both staff and patients. We teach a range of practical strategies to prevent and respond to behaviour that puts people at risk, including physical intervention techniques within the relevant national legislation and guidance.Healthcare Security Officers
We are proud that our work with healthcare security officers has been recognised at the National Association of Healthcare Security (NAHS) conference due to the significant reduction in use of force and increase in verbal de-escalation. Offering training that meets the highest national legislation and guidance standards, our courses recognise the role of security officers as healthcare professionals who can actively reduce the risk of violence and aggression for everyone in healthcare settings.Popular Courses for This Sector
We have a range of course designed and delivered for those working in this sector. Please use view our full range of courses available.
Feedback
FAQs
Please find our most frequently asked questions here – however, if you need any more information, please call our team on 01159 704 811
Is the training suitable for security officers?
Yes. We have successfully adapted our training and not only delivered it to healthcare security teams but have been recognised at the National Association of Healthcare Security (NAHS) awards with officers trained by our team winning Best Security Officer of the Year in 2023 and 2024.
Do you offer open courses for individuals to attend?
Yes. To support smaller organisations and agency workers, we run open courses that anyone can attend. This includes first aid, manual handling and our physical interventions courses which are Bild-ACT certified as compliant with the RRN Training Standards. Our team of highly experienced and competent trainers include registered nurses, registered managers, PBS practitioners and senior support workers. They have significant experience in many settings and will use this experience to tailor any course to your individual needs.
Is this training really effective in this sector?
Yes. In 2022-2023, we completed some research into this and found that our training had increased the use of de-escalation skills by 52.6% (on average).
Our programme, focussed on more proactive and de-escalation strategies, can lead to better outcomes such as reduction in violence and aggression, reduction in the use of force, increase in non-physical resolutions, safer and less traumatic experiences for patients and visitors, security staff, clinicians and others. It can also reduce the likelihood of litigation, investigations and allegations.
Get in touch
We believe in ethical, evidence-based training to promote the rights of children and adults with behavioural support needs, and deliver quality training courses to support your organisation